Policies
Privacy PolicyFor more information about how we collect, use and disclose personal information, about your privacy rights and available choices, including withdrawing consent, and about transfers of personal information outside your jurisdiction of residence, please read our full Privacy Policy View Nissan's privacy policy
WarrantyWhether you want to stylize your ride with some personalized accent colours or maximize its overall versatility and capability, Genuine Nissan Accessories have you covered. Designed and tested to meet Nissan quality and durability standards, they deliver the perfect fit, look and performance to match your Nissan. Plus, enjoy peace of mind knowing they come backed by the following warranty options:
- Purchased with your new Nissan vehicle, Genuine Nissan Accessories are covered by your vehicle’s factory warranty.
- Purchased separately and installed by your dealer, Genuine Nissan Accessories come with a Nissan-backed 12 month / 20,000km limited warranty.
For full warranty click here.
Website DisclaimerThis website is subject to change. Interested parties should confirm the accuracy of any information in this website with their NISSAN retailer before relying on it to make a purchase decision. Nissan North America, Inc. reserves the right to make changes, at any time, without prior notice, in prices, colors, materials, fabrics, equipment, and specifications, and to discontinue parts or accessories. Due to continuous product development and other pre- and post-production factors, actual parts, materials and specifications may vary from this website. Availability and delivery times may vary. For additional information, see your NISSAN retailer or contact Nissan North America, Inc
Shipping Policy All orders must have a valid Home or Business address. We do not ship to P.O. Boxes. Oversize items and Heavy Weight items, including but not limited to bumper components, body panels, engines, transmissions, require extra shipping charges; please email us for a quote before ordering. Please be specific as to what you want to have shipped and have the complete address to which it will be shipped. These items are necessary to give an accurate quote for shipping costs.
Discontinued Parts: Not all discontinued and/or older parts and/or accessories are available for immediate shipment. Please call or email to confirm availability on shipping of discontinued and/or older parts and/or accessories. There will be no returns or exchanges on discontinued and/or older parts and/or accessories. Discontinued parts are considered “Final Sale.”
Core Policy: Some parts offered on our site have a "core charge" applied to them. This is a refundable charge that the manufacturer applies to ensure that the old part is returned to us. Customers are responsible for all shipping charges related to returning cores to us. Remember all core returns must be assembled, clean, complete with no missing parts, undamaged, and in the original packaging. If you have any questions about core charges please feel free to contact us and we will be happy to answer them.
Return Policy No refunds after 30 days. All return parts must be in the original packaging and you must include a copy of your invoice. If your order did NOT include the VIN, there will be no returns or exchanges on the parts ordered! There are no returns on airbags, electrical, fuel, high performance parts, racing parts, previously installed, or special ordered parts, because we cannot restock them. There will be a 20% restocking fee for all returns if we concluded the order was your error, but still a returnable item. If the error is ours, we will cover shipping expenses and re-send the item to you. If the order error is the customers, charges for shipping and handling are not refundable.
Please contact us for a Return Authorization Number, prior to returning any merchandise. If you choose to email us, please include your order number and "Return Authorization" in the subject line. Returns will not be accepted without a Return Authorization Number. Parts must be returned for inspection prior to any credit being issued. All return parts must be uninstalled and returned in the original, unopened, undamaged packaging or you will not receive credit. Parts must be accompanied by a copy of proof of purchase invoice (this can be found under “Your Account” on our site). All shipments must be prepaid. COD and freight collect shipments will be refused. If these requirements are NOT met, parts will be either scrapped or returned to you at your expense.
Refund Policy Returned products must be in new, unused condition and include the original box and/or packaging. Once we receive your return and inspect it (usually within 48 hours of receipt), your refund will be processed and a credit will be applied to your credit card or original payment methods. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to be posted to your account.
All returns need an RMA number obtained when you apply for a refund, and will need to be returned to our address which can be found on the About Us page of this website. You are responsible for all return shipping costs.
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